The 0.1% That Destroys the 99.9%: Why Documentation in B2B Trade Isn't Optional Anymore

Published on: May 28, 2025

Author: Team JITSY

In the world of B2B trade, especially in traditional industries like polymers, packaging, and raw materials, deals often happen with a handshake and a phone call.

"Sir, you have my word."

"It’s done. Dispatch tomorrow."

For decades, this is how businesses have functioned. Fast, informal, and based on mutual trust. And in 99.9% of the cases, it works. Goods are delivered, payments are made, and relationships grow stronger.

But then comes the 0.1% — the one deal that goes wrong.

When Trust Fails: Real Consequences

Take the example of a trader in Indore who placed a large order for PVC resin. The supplier promised dispatch on call, but delays happened. No proforma invoice, no email confirmation — just a WhatsApp chat. Weeks later, the buyer received substandard material from a third party the supplier had arranged at the last minute. No trail. No legal claim. Just financial loss and broken trust.

Or the case of a Delhi-based distributor who received goods but was later hit with a GST fraud notice — the seller turned out to be issuing a bogus invoices routed through various shell companies. No formal invoice, no KYC, and no legal recourse. His input credit got reversed, and penalties followed.

These are not rare anymore. With increasing digital compliance, the cost of informal trade is rising.

The Problem: Verbal Commitments Leave No Trail

While verbal commitments feel fast and easy, they leave you vulnerable.

  • No documented price or quantity
  • No clarity on delivery dates
  • No legal standing if things go wrong

In the heat of business, you move fast. But when things fall apart, everyone asks: Where is the proof?

The Solution: Lightweight, Mobile-Friendly Documentation

At JITSY, we believe documentation shouldn't be a headache. That's why every order placed through JITSY comes with a Proforma Invoice approved by both buyer and seller, all through mobile.

  • Confirmed quantities, prices, and delivery timelines
  • GST-verified parties
  • Easy access to documentation, anytime

It’s not just a formality, it’s your safety net. Because when deals go south, your best defense is clarity on paper.

Who Needs It?

Not everyone sees the value — until they face the pain.

  • Small manufacturers often believe they don’t need documentation with regular suppliers.
  • First-time buyers assume everyone will play fair.
  • Busy traders rely on WhatsApp chats instead of approved documents.

But smart businesses know: it’s not about mistrust, it’s about being prepared.

Final Word: Protect the 99.9% with Systems Built for the 0.1%

You don’t buy insurance hoping something will go wrong — you buy it because something can go wrong.

Documentation is that insurance in B2B trade. Fast, simple, and mobile — JITSY makes it part of the process without slowing you down.

So next time someone says, "Let’s skip the paperwork," ask yourself: Is this the 0.1%?

Choose smarter trade. Choose JITSY.

Visit www.jitsy.in or message us directly to start.

Latest Articles

Small vs. Large Manufacturers: The Procurement Divide That’s Holding India Back

India cannot afford to grow unequally. If the vision is to become a global manufacturing powerhouse, we must ensure that procurement works for everyone – not just the big players.

0 comments

The Great Procurement Divide: Why Your Best Engineers Make Your Worst Buyers

“He knows everything about polymers—so let him handle the purchase too.”

0 comments

Copy-Paste vs. Innovation

Is playing it safe actually the riskiest strategy? The uncomfortable truth about innovation avoidance in Indian manufacturing

0 comments

The Credit Cycle Shift: Why 30-Day Payments Are Winning Hearts (and Wallets)

The Credit Cycle Shift: Why 30-Day Payments Are Winning Hearts (and Wallets)

0 comments

The Great Inventory Debate

Just-in-Time vs. Just-in-Case After COVID

0 comments

The 0.1% That Destroys the 99.9%: Why Documentation in B2B Trade Isn’t Optional Anymore

“Sir, you have my word.”
“It’s done. Dispatch tomorrow.”

0 comments
Growing Crisis of Non Compliance

The Growing Crisis of Non-Compliance in India’s Polymer Supply Chain: Protecting Your Business

The Hidden Danger in Your Raw Material Procurement. Manufacturing sectors face increased scrutiny…

0 comments
complete documentation is critical

Complete Documentation Isn’t Optional – It’s Critical

Six months later, you receive a notice from the GST department that sends a chill down your spine…

0 comments
Optimise Your Supply Chain

5 Ways to Optimise Your Polymer Supply Chain

Explore five proven approaches that can transform your polymer supply chain…

0 comments

Do you have any query?

Contact Us

I'm a







    Experience seamless supply chain solutions with JITSY. Your trusted partner for Just in Time Supply needs. Optimise operations today!

    Contact

    Download The App

    Copyright © 2025, JITSY, All Rights Reserved
    JITSY is a proprietary platform owned & operated by Rudranarayana Trade Solutions Private Limited