

The 0.1% That Destroys the 99.9%: Why Documentation in B2B Trade Isn't Optional Anymore
Published on: May 28, 2025
Author: Team JITSY
In the world of B2B trade, especially in traditional industries like polymers, packaging, and raw materials, deals often happen with a handshake and a phone call.
"Sir, you have my word."
"It’s done. Dispatch tomorrow."
For decades, this is how businesses have functioned. Fast, informal, and based on mutual trust. And in 99.9% of the cases, it works. Goods are delivered, payments are made, and relationships grow stronger.
But then comes the 0.1% — the one deal that goes wrong.
When Trust Fails: Real Consequences
Take the example of a trader in Indore who placed a large order for PVC resin. The supplier promised dispatch on call, but delays happened. No proforma invoice, no email confirmation — just a WhatsApp chat. Weeks later, the buyer received substandard material from a third party the supplier had arranged at the last minute. No trail. No legal claim. Just financial loss and broken trust.
Or the case of a Delhi-based distributor who received goods but was later hit with a GST fraud notice — the seller turned out to be issuing a bogus invoices routed through various shell companies. No formal invoice, no KYC, and no legal recourse. His input credit got reversed, and penalties followed.
These are not rare anymore. With increasing digital compliance, the cost of informal trade is rising.
The Problem: Verbal Commitments Leave No Trail
While verbal commitments feel fast and easy, they leave you vulnerable.
- No documented price or quantity
- No clarity on delivery dates
- No legal standing if things go wrong
In the heat of business, you move fast. But when things fall apart, everyone asks: Where is the proof?
The Solution: Lightweight, Mobile-Friendly Documentation
At JITSY, we believe documentation shouldn't be a headache. That's why every order placed through JITSY comes with a Proforma Invoice approved by both buyer and seller, all through mobile.
- Confirmed quantities, prices, and delivery timelines
- GST-verified parties
- Easy access to documentation, anytime
It’s not just a formality, it’s your safety net. Because when deals go south, your best defense is clarity on paper.
Who Needs It?
Not everyone sees the value — until they face the pain.
- Small manufacturers often believe they don’t need documentation with regular suppliers.
- First-time buyers assume everyone will play fair.
- Busy traders rely on WhatsApp chats instead of approved documents.
But smart businesses know: it’s not about mistrust, it’s about being prepared.
Final Word: Protect the 99.9% with Systems Built for the 0.1%
You don’t buy insurance hoping something will go wrong — you buy it because something can go wrong.
Documentation is that insurance in B2B trade. Fast, simple, and mobile — JITSY makes it part of the process without slowing you down.
So next time someone says, "Let’s skip the paperwork," ask yourself: Is this the 0.1%?
Choose smarter trade. Choose JITSY.
Visit www.jitsy.in or message us directly to start.
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