complete documentation is critical complete documentation is critical

Complete Documentation Isn't Optional – It's Critical

Published on: March 24, 2025

Author: Team JITSY

The Hidden Danger in Your Supply Chain

You've found the perfect polymer supplier. Their prices are surprisingly competitive – sometimes 3-5% below market rates. Your production costs look great on paper. But six months later, you receive a notice from the GST department that sends a chill down your spine: your input tax credits are being reversed, with interest and penalties.

This scenario isn't theoretical – it's playing out across manufacturing facilities throughout India, with devastating financial consequences.

The Growing Trend of GST Input Credit Reversals

In the past year alone, the GST department has intensified scrutiny of input tax credit claims, conducting suo moto investigations that have resulted in millions of rupees in credit reversals.

Recent Case Studies

Case 1: Auto Components Manufacturer, Pune
A mid-sized auto components manufacturer sourced engineering plastics from multiple vendors based primarily on price. During a routine verification, the GST department flagged ₹32 lakhs in input tax credits claimed against purchases from a particular supplier. Investigation revealed the supplier had:

  • Filed returns but not paid the output tax
  • Failed to maintain proper e-way bill documentation
  • Shown suspicious transaction patterns

Result: Complete reversal of ₹32 lakhs in input tax credits, plus ₹8 lakhs in interest and penalties.

Case 2: Packaging Manufacturer, Gujarat
A packaging company procured polymer raw materials from various sources, including a distributor offering prices 4% below market rates. The GST department initiated a suo moto investigation and discovered:

  • The supplier existed only on paper with a rented office
  • No physical inventory could be verified
  • Documentation trail ended at a shell company

Result: ₹1.2 crore in input tax credits disallowed, business operations severely disrupted during six-month investigation.

Case 3: Consumer Products Company, Tamil Nadu
A consumer products manufacturer received GST department notices questioning input tax credits on polymer purchases spanning 18 months. The investigation revealed:

  • Their supplier had been de-registered for GST non-compliance
  • Transaction documentation was incomplete
  • Physical movement of goods couldn't be adequately established

Result: ₹78 lakhs in input tax credits reversed, with additional penalties totaling ₹17 lakhs.

The Legal Framework: What You Need to Know

Recent GST Council clarifications and court judgments have established that:

  1. The burden of proof for legitimate input tax credits falls on the recipient (your company)
  2. Good faith is not a sufficient defense if documentation is incomplete
  3. You can be held liable even if your supplier initially appeared compliant

According to Section 16 of the CGST Act, claiming input tax credit requires not just that you possess a tax invoice, but that:

  • The supplier has actually paid the tax to the government
  • Returns have been properly filed
  • Goods have actually been received
  • The entire transaction can be documented and verified

The True Cost of Incomplete Documentation

When evaluating suppliers based solely on price, consider these hidden costs of inadequate documentation:

  • Direct Financial Loss: Reversed input tax credits, often with retrospective effect
  • Interest and Penalties: 18% interest plus penalties up to 100% of tax amount
  • Administrative Burden: Hundreds of man-hours spent responding to notices
  • Business Disruption: Key personnel diverted to compliance issues
  • Reputational Damage: Being flagged in GST systems for higher scrutiny

The Six Critical Documents You Must Maintain

To protect your business, ensure your polymer supplier provides:

  1. GST-Compliant Tax Invoices: With all mandatory fields properly completed
  2. E-Way Bills: For all applicable movements of goods
  3. Proof of Delivery: Signed delivery challans or transportation receipts or LR or Bilty
  4. Quality Certificates: Establishing the nature and specifications of materials
  5. Purchase Orders: Documenting the commercial agreement
  6. Electronic Trail: Bank transfers, emails, and digital correspondence

Red Flags That Should Warn You

Be cautious of suppliers exhibiting these warning signs:

  • Prices consistently below market rates without clear justification
  • Reluctance to provide complete documentation
  • Insistence on unusual payment terms
  • Limited digital footprint or physical facilities

Implementing a Supplier Documentation Protocol

Protect your business by establishing a rigorous supplier documentation protocol:

  1. Verification Process: Validate GST registration and compliance history
  2. Documentation Checklist: Create a mandatory list of required documents
  3. Regular Audits: Conduct quarterly reviews of supplier documentation
  4. Digital Repository: Maintain secure electronic copies of all transaction documents
  5. Compliance Training: Educate procurement teams on documentation requirements

The JITSY Approach: Complete Documentation Guaranteed

At JITSY, we understand that complete documentation isn't just a legal requirement—it's a business necessity. Our commitment includes:

  • Comprehensive Transaction Documentation: From order to delivery
  • Digital Traceability: Secure online access to your transaction history
  • GST-Compliant Processes: Regular compliance audits and certifications
  • Transparent Operations: Verifiable inventory and business premises
  • Long-term Reliability: Established presence and industry recognition

The Path Forward: Choosing Partners, Not Just Suppliers

Remember that price is just one component of value. A truly valuable supplier:

  • Provides complete, compliant documentation
  • Maintains transparent business operations
  • Establishes clear traceability of materials
  • Stands behind their regulatory compliance

Take Action Now

Review your current supplier documentation practices:

  • Audit recent major purchases for documentation gaps
  • Implement a supplier verification system
  • Establish clear documentation requirements
  • Partner with established, transparent suppliers

Contact JITSY to discuss how we can support your business with both quality materials and complete documentation:

  • Phone: +91 9711562699
  • Email: connect@jitsy.in
  • Website: www.jitsy.in


Because when it comes to GST compliance, complete documentation isn't just good business practice—it's your only protection against potentially crippling financial penalties.

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