Effective Date: 15 January 2025

1. Introduction
Welcome to Rudranarayana Trade Solutions Pvt Ltd (“Company,” “we,” “us,” or “our”), operating under the trade name JITSY. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy and our Terms and Conditions.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect
We may collect personal and non-personal information about you when you use our Services. This includes:

a. Personal Information:
– Name, email address, phone number, and other contact details.
– Company name, position, and business details.
– Payment and billing information, such as credit card numbers or banking details.

b. Non-Personal Information:
– IP address, browser type, operating system, and other technical data.
– Usage data, including pages viewed, time spent on our platform, and referral sources.

c. Information You Provide:
– Details you submit via forms, emails, or other communication channels.
– Feedback, reviews, and other voluntary submissions.

d. Information from Third Parties:
– Data from business partners, payment processors, or publicly available sources.

3. How We Use Your Information
We use the information collected to:
– Provide, improve, and personalize our Services.
– Facilitate transactions and process payments.
– Conduct quality assurance, audits, and compliance checks.
– Communicate with you about updates, promotions, or service-related issues.
– Detect, prevent, and address fraud, security breaches, and other issues.
– Comply with legal obligations and enforce our Terms and Conditions.

4. Disclosure of Your Information
We do not share your personal information with affiliates, subsidiaries, or other entities outside of what is necessary to provide our Services. However, we may share your information with:
– Service Providers: Trusted third parties who assist us in operating our business, such as logistics providers, payment processors, or IT service providers.
– Legal Authorities: When required to comply with laws, regulations, or legal processes.
– Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

P.S. – We do not sell or rent your personal information to third parties.

5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no security measure is completely foolproof. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies
By using our Services, you agree to accept cookies and similar tracking technologies that enhance your user experience. You can control or disable cookies through your browser settings, but doing so may limit your access to certain features of our Services.

8. Your Rights
As a user based in India, you have the following rights regarding your personal information:
– Accessing, correcting, or deleting your data.
– Opting out of marketing communications.
– Restricting or objecting to data processing.

To exercise these rights, contact us at [connect@jitsy.in](mailto\:connect@jitsy.in). We may require verification of your identity before processing your request.

9. International Data Transfers
Our Services are intended for users based in India. Your data is processed and stored within the jurisdiction of India.

10. Third-Party Links
Our Services may contain links to third-party websites or applications. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

11. Minors
Our Services are intended exclusively for GST-registered B2B users and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, contact us to delete it.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when this Policy was last revised. Your continued use of our Services constitutes acceptance of the updated Policy.

13. Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms and Conditions.

14. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Rudranarayana Trade Solutions Pvt Ltd, Operating as JITSY
Salcon Rajvilas, Saket, New Delhi, India
Email: connect@jitsy.in