Contact Us
Our Head Office
D-1, Salcon rasvilas, District Centre
Saket, South Delhi - 110017
New Delhi, India
We’re available during below mentioned business hours
Monday - Saturday
11 AM - 5PM
FAQs
Frequently Asked Questions
What is the best way to contact JITSY?
Our preferred way is through the enquiry form on our website. Please fill in as many details as possible – this helps us resolve your query quickly and accurately.
When should I use phone support?
For urgent matters, you may call us directly. However, we encourage using the enquiry form for most queries, as it helps us handle and prioritize requests more efficiently.
How fast will I get a response?
We typically respond to all queries within 24 business hours.
Who reviews my enquiry?
What types of queries can I submit through the website?
You can get assistance with product information, quotes, technical help, KYC requirements, sign up/onboarding, and general support.
What information should I include in my enquiry?
Please provide your business details, order number (if applicable), and a clear description of your issue or request. The more details you share, the faster we can help you.
Is onboarding support available for new customers?
Yes! We provide onboarding support, including help with KYC, account setup, and a step-by-step guide to using our platform.